At GolfBox we offer FREE shipping on all orders over $35 within Australia. For all other countries your shipping cost is determined by weight and is calculated when you add items to your cart. Once your order has been shipped you will receive a Shipping Confirmation email containing a consignment number and the Carrier used to ship your order.
Please note that tracking only becomes available after 9:00PM AEDST on the day that your order is shipped.
Where are you shipping to?
Domestic Shipping (within Australia)
Clubs, Balls, Gloves, Clothing, Shoes and other small items: 1-2 Business Days
Buggies and Bags: 3-5 Business Days
|Regional and Rural Areas||
Clubs, Balls, Gloves, Clothing, Shoes and other small items: 2-4 Business Days
Buggies and Bags: 4-7 Business Days
Free Shipping Terms and Conditions
Free shipping applies to orders over $35 delivered to these regions: Western Australia, South Australia, New South Wales, Queensland, Victoria, Tasmania, Northern Territory and Australian Capital Territory. We deliver to addresses outside of these states and territories and a shipping fee will be quoted at the checkout.
After you have completed the checkout and payment process you will receive an order confirmation by email. At this time we're processing your order and once it has been packaged and is ready for collection, you'll receive an update by email with the Tracking ID and information on how to track your order.
We ship to residential and business addresses. Shipping to a business address can be beneficial as the recipient or anyone authorised to accept the delivery on their behalf must be present when the order is delivered. It means you may get your gear sooner. When there is no-one at the address, or the person at the address can't or won't accept delivery, and we don't have authority to leave the parcel, the courier will leave a calling card with information on how to collect the order. For further delivery enquiries please contact customer service.
Same Day Shipping Information
Orders placed before 3:00PM AEDST Monday-Friday are shipped on the same day (unless it's a public holiday or a weekend).
Perth Metro Same Day Courier Service
We offer a same-day delivery service for Perth metro customers. If you live in an eligible post code, you will see a Same Day Courier (6-9pm) delivery option. Order before 1pm AWST and your order will be delivered that night with SMS updates advising time of delivery.
All packages will be left on your doorstep. Not valid for business addresses and PO Boxes. Certain items may not be eligible to be shipped via Courier and will revert to our standard shipping.
Remote Australian Islands (Christmas, Cocos, King and Norfolk Islands)
Your order will ship via Australia Post's Express Post service. Any applicable shipping charges will be shown on the checkout page.
New Zealand Customers
Orders shipped via DHL Express or TNT International Express. Expected delivery 3-4 business days from dispatch (longer for regional areas).
Asics, Bettinardi, Bushnell, Cleveland, Ecco, Srixon, Callaway, Odyssey, Ping, Mizuno, TaylorMade, Honma and XXIO products can not be shipped to New Zealand.
We are prohibited from shipping electric buggies to NZ due to the size of the Lithium Batteries
Important information about New Zealand customs, duties and taxes
From 1 December 2019, all New Zealand orders will include 15% NZ GST. NZ Customs will stop collecting GST at the border (including orders above NZ$,1000). All imports will be declared as GST Paid and we can provide a GST invoice. Orders over NZ$1,000 may still be subject to customs duties
For more information, please consult the Inland Revenue website
Orders shipped via either DHL Express or TNT International Express. Expected delivery 2-3 business days from dispatch.
Singapore customs will charge you GST of 7% on all orders. Australian GST will be removed from your order total at checkout.
Shipping has resumed to the following countries - Hong Kong, New Zealand, Singapore, Malaysia, Japan, Philippines, Thailand, Vietnam, South Korea, Brunei Darussalam, Papua New Guinea.
We ship to most countries. The applicable shipping cost is shown on the checkout page once your shipping address has been entered.
Use our size guides on the product you are purchasing. Returning incorrectly fitting items to us may be expensive. If a size guide is missing or you are unsure, please contact our customer service team.
Tracking Your Order
Once your order has been shipped you will receive a Shipping Confirmation email containing a consignment number and the Carrier used to ship your order. Please go to the carrier's website and input your tracking number. Please note that tracking only becomes available after 9pm AEST on the day that your order is shipped.
For more information, you can visit our Tracking FAQ page.