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Shipping & Tracking
Shipping and Tracking
GolfBox is committed to providing a convenient solution to shopping online and dispatching your orders as soon as possible.
All orders are shipped via Startrack. Most Startrack shipments will arrive the next business day (excluding weekends and public holidays) after departing GolfBox, however some regional areas will take an additional two to three business days.
Every online order* is shipped to our customers at no charge to anywhere within mainland Australia and Tasmania. Unfortunately we are unable to ship orders to Christmas Island
Whilst we ship to Australian territories which are not part of mainland Australia and Tasmania, we are unable to offer a free delivery service to these areas.
Orders placed before 5pm Mon-Fri AEST are shipped on the same day providing the required stock is available. When your order ships you will receive an email outlining how to track your package
A business delivery address is preferable as the recipient, or anyone authorised to accept the goods on their behalf, must be present when the order is delivered. If there is no one at the address or no one willing and able to receive the order, a calling card will be left for you to collect the order from the Post Office. For further delivery enquiries please contact customer service.
We currently ship internationally to New Zealand only.
All New Zealand – expected delivery 4 - 7 days from dispatch.
Customers will receive a Startrack tracking number with their dispatch email.
Please note that we do not ship golf buggies or electronic devices of any kind to New Zealand.
Important information about New Zealand customs, duties and taxes
You can find out everything you need to know about New Zealand customs and taxes on the Government website, and below we’ve listed the key points to note.
Some New Zealand orders may incur a customs or import duty charge – these charges will occur for orders over roughly NZ $400. These charges will need to be paid by you on delivery of your order – we are unable to pay these charges on your behalf up front.
Orders cannot be returned to sender. If you do not pay these charges, we cannot be responsible for any loss of money as a result.
* Minimum order value accepted on this site is $25.
** Callaway, Srixon, XXIO & TaylorMade products can not be shipped to New Zealand.