Shipping & Tracking

Click here to view our Christmas Delivery Cut Off Dates to ensure your gift arrives in time!

 

Shipping and Tracking

 

Domestic Shipping (within Australia)

GolfBox is committed to providing a convenient solution to shopping online and dispatching your orders as soon as possible.

Small parcels are shipped via air. Most air will arrive the next business day (excluding weekends and public holidays) after departing GolfBox, however some regional areas will take an additional two to three business days.

Large parcels such as golf bags, buggies and golf packages are shipped via road which can take 5-7 days. Categories subject to road shipment are clearly marked.

Every online order* is shipped to our customers at no charge to anywhere within mainland Australia and Tasmania. 

Whilst we ship to Australian territories which are not part of mainland Australia and Tasmania, we are unable to offer a free delivery service to these areas.

Orders placed before 5pm Mon-Fri AEST are shipped on the same day providing the required stock is available. When your order ships you will receive an email outlining how to track your package

A business delivery address is preferable as the recipient, or anyone authorised to accept the goods on their behalf, must be present when the order is delivered. If there is no one at the address or no one willing and able to receive the order, a calling card will be left for you to collect the order from the Post Office. For further delivery enquiries please contact customer service.

 

Remote Australian Islands (Christmas, Cocos, King and Norfolk Islands)

Your order will ship via Australia Post's Express Post service. Any applicable shipping charges will be shown on the checkout page.

 

International Shipping

We ship to most countries. The applicable shipping cost is shown on the checkout page once your shipping address has been entered.

Use our size guides on the product you are purchasing. Returning incorrectly fitting items to us may be expensive. If a size guide is missing or you are unsure, please contact our customer service team.

 

New Zealand Customers

We no longer ship for free to NZ. A flat fee of $15 per order applies.

All New Zealand orders – expected delivery 2 - 4 days from dispatch.

Customers will receive a Australia Post tracking number with their dispatch email.

Asics, Cleveland, Ecco, Srixon, Callaway, TaylorMade and XXIO products can not be shipped to New Zealand.

 

Important information about New Zealand customs, duties and taxes

You can find out everything you need to know about New Zealand customs and taxes on the Government website, and below we’ve listed the key points to note.

Some New Zealand orders may incur a customs or import duty charge – these charges will occur for orders over roughly NZ $400. These charges will need to be paid by you on delivery of your order – we are unable to pay these charges on your behalf up front.

Orders cannot be returned to sender. If you do not pay these charges, we cannot be responsible for any loss of money as a result.

* Minimum order value accepted on this site is $25.